Last Updated: June 2026

Welcome to Optimized Infotech. This Refund & Cancellation Policy explains the terms related to cancellation of services and refund eligibility for projects and digital services provided through our website.

1. Service Cancellation

Clients may request cancellation of a service before project execution begins.

Once work has started, cancellation requests will be reviewed depending on project status and completed milestones.

2. Refund Eligibility

Refund requests may be considered only in the following situations:

• Duplicate payment made by mistake
• Payment completed but project not initiated
• Service unavailable due to internal reasons

Approved refunds will be processed through the original payment method.

3. Non-Refundable Services

Refunds will generally not apply to:

• SEO services already initiated
• Paid advertising campaign setup
• Website design work already approved
• Website development work completed partially or fully
• Content writing services already delivered
• Graphic design or video editing services delivered
• Consultation services provided

Services offered by the company include digital marketing, SEO, web design, development, content and related solutions.

4. Project Delays

Refund requests will not apply to delays caused by:

• Client approval delays
• Missing content or project assets
• Third-party platform interruptions
• Hosting or technical dependency delays

5. Cancellation Process

To request cancellation, clients should contact us with:

• Full Name
• Registered Email
• Project Reference
• Reason for Cancellation

Our team will review and respond within a reasonable business period.

6. Refund Processing

If approved, refunds are generally processed within 7–14 business days depending on banking timelines.

7. Chargebacks

Before initiating a payment dispute or chargeback, please contact our support team so billing issues can be reviewed and resolved.

8. Changes To This Policy

Optimized Infotech reserves the right to update this Refund & Cancellation Policy at any time.

9. Contact Information

Company Name: Optimized Infotech
Website: https://optimizedinfotech.com
Email: info@optimizedinfotech.com
Phone: +91 8007122500 / +91 8007122667

Office Address:
Office No. 203, Above SUBWAY, Sairam Building, Paud Road, Kothrud, Pune

Office No. 423, Pride Purple Square, Kalewadi Phata, Wakad, Pimpri Chinchwad, Pune 411057